Background

Modification, sales, storage and distribution of specialised flexible couplings and mounts.  Centa had let their certification to the previous iteration of ISO 9001 lapse as the previous parent company no longer required this Sydney based company to maintain it.  Times change and the local market and new parent company re-emphasised the need for ISO 9001 certification .

Challenges

• no time to redevelop the QMS to meet the 9001:2015 requirements,
• no internal resources to conduct the work and prepare for the audit,
• a limited unplanned budget item,
• be certification ready no matter who and when

Solution

Full design, development, support and ongoing continuous improvement through myQuality™

Results

This was QualityIQ’s first myQuality™ cloud-based platform deployment.  Utilising our most junior consultant within a desired (and very short) lead time, QualityIQ was able to deliver a successful result within 3 months. Choosing to re-engage with the previous provider, QualityIQ  stripped out the bureaucracy, the obsolescent documentation and provided an easy to use, certification ready system within a fixed annual budget.  Now used as a continuous improvement tool, the QMS now evolves with the corporate need and policy to deliver an outstanding range of products to the Australian marketplace.

Testimonial
“QualityIQ makes the whole process easy and streamlined but effective. Our certification went through successfully thanks to their help.”