John is the Founder and managing consultant of QualityIQ.

Qualifications & Experience

John is a registered Lead Auditor, Certified Management System Consultant, and credentialled Executive and Non-Executive Director. John has over 35 years of technical, senior management, and board experience within R&D, production, engineering, quality assurance, and professional services.

Areas of special expertise

John steers the direction of the business and is primarily responsible for its growth. At QualityIQ his focus is sales and project management within quality, safety, environment, information security and integrated management systems. The industries within which John specialises include packaging, automotive, management consultants, law, stockists, textiles, construction, stationery, information technology, industrial cleaning, labour hire, manufacturers, wholesalers and professional services.

George is a mechanical engineer with more than 25 years of professional experience. He has been a Lead auditor with international certification bodies for the last 12 years. He has substantial auditing, training, and verification experience in integrated management systems ranging from defense, mining, asset/facilities management, construction, engineering, manufacturing, logistics, telecommunications, public utilities, and the hospitality industry in ANZ and abroad. George is an IRCA (UK) registered Lead Auditor and is qualified in ISO/International standards in the disciplines of Quality, OHSE, Sustainable Event Management systems, Energy Management Systems, Food Safety, and Corporate Social Responsibility.

Qualifications & Experience

George has a bachelor's degree in mechanical engineering. He also has a master's degree in Business Administration and a second master's degree in OHSE management. George specializes in preparing and coaching clients in implementing integrated management systems (IMS) with simpler documentation and process mapping. He also provides support services to clients in maintaining their accredited management systems.

Jack is an accredited Quality, Safety and Environmental Management System Lead Auditor. Since 2018, he has helped a variety of Quality clients successfully navigate the complexities of achieving and maintaining their ISO certifications.

Qualifications & Experience

Throughout his career, he has gained experience in various industry codes, including construction, professional services, wholesaling and procurement, employment services and manufacturing.

With a background in scientific reporting, Jack has a unique approach to developing strong documented systems that operate simply but effectively. This helps to ensure maintaining ISO certification is a smooth and constructive process that guarantees genuine results and improvements to each organisation he works with.

Areas of Special Expertise

Jack is also certified as an auditor to the Quality Assurance Framework (QAF) for the Department of Employment and Workplace Relations. Additionally, he has Diploma-level competency in Leading an initial response to and investigating WHS incidents using the ICAM method.

James is an experienced Health, Safety, Environment, and Quality professional who has provided an array of generalist and certification services for a variety of organisations, including but not limited to construction, manufacturing, and engineering organizations.

Qualifications & Experience

James has a breadth of qualifications from a number of tertiary institutions. This includes a Bachelor of Business with a double major in Human Resource Management and Employment Relations, a Graduate Diploma of Occupational Health and Safety, a Master in Health, Safety and Environment as well as Lead Auditor Qualifications in management systems.

Areas of special expertise

James has extensive knowledge in preparing clients for certification. This includes concept design, systems creation, implementation assistance, and coaching. James’ passion lies in assisting small to medium-sized businesses to achieve their certification aspirations with limited ongoing administrative burden.

Prior to joining QualityIQ, Jane worked for the previous 20 years primarily within the optical and residential building industries.

Qualifications & Experience

Jane has a Diploma in Quality Auditing attained from the Investment Banking Institute, which qualifies her as a Lead Auditor and she has extended this knowledge to include Risk Management, OHS, Environmental Management, and Food Safety. Jane has been a NSW TAFE teacher at the Ultimo Campus, successfully mentoring students to achieve in their chosen fields. Jane has extensive retail management experience and a firm grasp on the concept of superior customer service and relations and the importance of providing quality products and services to the consumer.

Areas of special expertise

Retailing particularly team management, stock control, purchasing, scheduling, payroll, and delivery of quality products to customers. Jane is very familiar with the concepts of KPIs and performance appraisals. Jane also has a wide knowledge of the construction industry including estimation, material ordering, and OHS Management. Jane is an experienced internal auditor as well as an accomplished consultant who has a diverse clientele that includes but is not limited to the following sectors: medical, dental, construction, demolition, manufacturers, and concrete plants.

John has over 40 years of experience across a wide variety of industry sectors, including 12 years as a Business Coach where John has assisted hundreds of organisations improve their businesses.

Qualifications & Experience

John is a qualified lead auditor, has a Bachelor of Business Degree, and qualifications in HR, Occupational Health and Safety, and IT. For over 10 years he managed an ISO ISMS 27001 Certification for a major Virtual Dataroom Company. Since, John has assisted several clients obtain ISO 27001 Certification, and handled Information Security Questionnaires, as a Consultant. John has helped over 100 businesses, big and small, government departments, and private companies with facilitating and implementing, strategic, operational, and performance management plans, as well as conducting executive coaching.

Areas of special expertise

John’s primary area of focus is the Services Sector where he has helped many clients successfully achieve and maintain their Information Security ISO 27001, Quality Certifications ISO 9001 and WHS ISO 45001 Certification. John has also worked with a Quarry, Surveying, Project Management, and Small Builder and IT/Communications Companies. He has recently broadened his skills to include assisting his clients to achieve Environmental ISO 14001 Certification.

Owen has 8 years of experience in work health and safety, including the development of management systems, policies, procedures, and safe operating practices. He has recently broadened his skillset to include the development, implementation, and auditing of Quality Management Systems.

Qualifications & Experience

Owen has a bachelor of science with first-class honors in chemistry and has been trained as a Lead Auditor in WHS and Quality Management Systems. He started his career with a WHS regulator and policy body before moving into the practitioner space to support a large scientific and research body. In recent years, Owen has shifted into consulting to support businesses achieve certification for their WHSEQ Management Systems. He has primarily supported businesses in the construction, trades, and engineering sectors.

Areas of special expertise

While his passion remains all things chemical and chemistry-related, he has developed as a generalist in safety, systems, and business management. He thoroughly enjoys collaborating with clients to ensure their business processes are widely understood, co-developed, and truly relevant to their needs. Throughout his career, he has been fortunate in having opportunities to help configure a variety of software platforms and is enthusiastic about ensuring any digitized forms, data models, and workflows are implemented optimally for the business’ needs.

With 35+ years of experience working across a range of industries, Paul has invaluable insight into business systems and processes. He combines his well-developed interpersonal skills with a pragmatic and functional approach to organisational and procedural improvement.

Qualifications & Experience

Qualified as an Electrical Fitter Mechanic at the age of 19, Paul worked in an assortment of manufacturing industries for over a decade before entering the IT space as a Sales Engineer. Paul’s adaptive abilities shone through when he moved into a multi-disciplined Account Manager and project-based role in the transport industry, responsible for sales and delivery. From there, he utilised his strong analytical and problem-solving skills as a National Technical / Project Manager in the lighting industry, providing Standards Compliance whilst delivering projects into the commercial and industrial spaces. Joining the health sector in 2017, he delivered Nurse Call solutions into greenfield, brownfield and refurbishment sites in the hospital construction industry.

Areas of special expertise

As a passionate advocate of continual improvement, Paul derives much satisfaction from the positive impact it has on the vibe of a business and its people.

Paul has 20+ years’ experience in the Technical Financial Services and Retail Technology sectors, having an extensive portfolio in the delivery of specialized consulting and solutions in the sectors. This ranges from transactional switch and ATM software to operational and Incident Management Systems and retail POS solutions. Paul has most recently become certified as a Lead Auditor and Consultant, specializing in ISO27001 Information Security Management Systems (ISMS), where he draws on his extensive technical experience to provide a thorough consultation service. This is an area that Paul has a passion for and strongly believes will be integral for businesses in the future.

Qualifications & Experience

Aside from his ISO27001 qualifications, Paul graduated in 2003 with a Bachelor of Information and Communication Technology, double majoring in Business Information Systems and Electronic Commerce. Since then, he has expanded his education with a Diploma of Management and multiple Program/Project Management certifications. His experience led him to become the Head of Professional Services South Pacific, for a leading Global Technology Platform provider, servicing Tier 1, 2, and 3 Financial Institutions and Retail chains in the South Pacific region.

Areas of special expertise

Paul has widespread experience in multiple industries, specializing in the delivery of complex, cross-functional transformation programs. He has strong planning, project, process, and system aptitude and expertise in organizational change management and process improvement. He has demonstrated capability in Enterprise Architecture, Business, and IT alignment. He also has the ability to multi-task efficiently and effectively - and thrives on thinking laterally through problems to meet and exceed original expectations.

Ron has 35+ years of experience in diverse industries, including design and manufacturing, wholesaling, health and employment services, education and training, brewing and hospitality. He combines a multi-disciplinary approach with highly developed interpersonal skills to deliver effective solutions.

Qualifications & Experience

Ron has a Bachelor of Science in Industrial Design, graduating with first-class honours, a Diploma of Education, a Graduate Diploma in Counselling and has trained as a Lead Auditor in Quality Management Systems. Across 10 years of experience as Head Brewer and Operations Manager, including project managing two craft brewery installations, Ron has developed skills in production, quality control, risk management, work health and safety compliance, inventory management, and customer service best practices. Working as Product Development Leader, Ron has significant computer-aided design and manufacturing experience and a strong ability to solve complex technical and design problems. As a long-time small business owner, Ron understands the unique challenges this represents in achieving success and has a first-hand appreciation of the importance of quality-driven processes leading to client satisfaction.

Areas of special expertise

Ron has a strong aptitude for planning, project management and organisational improvement. He skillfully employs creative and technical problem-solving strategies, focusing on streamlining operational processes to optimise efficiency.

Ros has gained experience in a wide range of industries over the past 20 years including, working in the Workplace Alcohol and Other Drugs Industry, Building and Construction Industry and Motor Vehicle Industry.

Qualifications and Experience
Ros has completed a Diploma in Quality Auditing, BSB41412 Cert IV Work Health and Safety along with a TAE40110 Cert IV in Training and Assessment
Ros has experience with accreditation and certification processes for ISO 15189 - Medical laboratories - Requirements for quality and competence., AS ISO/IEC 17025:2018 General requirements for the competence of testing and calibration laboratories, she also has experience designing and developing Quality Systems to achieve Certification to ISO 9001, ISO 14001, and ISO 45001 and integration of the above standards into integrated management systems.

Areas of Expertise
With extensive knowledge of the processes and systems needed to obtain Certification or Accreditation, Ros’s area of expertise is dedicated to assisting small or large businesses in various industries to achieve and maintain ISO certification by designing and developing simple systems that promote continual improvement, customer satisfaction, and certification. Ros is a logical thinker who strives to avoid overcomplicating processes.