Background

Sturdy Framac is one of Australia’s leading suppliers of commercial office furniture. Australian owned and managed since its inception in 1968. Operating in Sydney and Brisbane, Sturdy Framac has capacity to manufacture and source products to meet any requirement of size and quantity in acceptable lead-times. Supplying government, corporate and Architectural markets for almost 50 years Sturdy Framac has a proven track record in supplying quality office furniture at an economical price.

QualityIQ was approached by Sturdy Framac when the company’s internal resource fell behind.

QualityIQ was assigned the task to update and streamline the current Quality and Environmentally certified system

Business Challenges

• no internal resources to conduct the work and prepare for the audit,
• simplify the documentation,
• be certification ready no matter who and when,
• free up resources for other tasks

Solution

myQuality™ with full design, development, support and ongoing continuous improvement.

Results

Transitioned the previous server-based document system to myQuality™ while streamlining the ISO processes.  Key personnel can now focus on the core business whilst QualityIQ provide resources for the management of internal audits, corrective actions, external audits and IMS documentation and the overall continual improvement of the management system.

Testimonial

“QualityIQ makes the whole process easy and streamlined but effective. Our certification went through successfully thanks to their help.”