Background

We are a group of people who manage, consult and partner with industry professionals to radically improve public and private utilities and infrastructure through projects both big and small. Throughout their journey, TSA has utilised internal and external resources to ensure their Integrated Management System meets a complex array of governance, government contracts, large complicated projects, small functional outcomes whilst ensuring risk is mitigated and commercial returns are not inhibited.

Business Challenges

• a fresh set of eyes to transition the IMS,
• determine best practice while preserving the right knowledge,
• future proof the IMS as they expand,
• rationalise certification expectations

Solution

SharePoint with ongoing continuous improvement through project management of internal resources.

Results

Transitioned from LAN based documentation to SharePoint while streamlining the ISO processes.  Returned key personnel to core business whilst providing management of internal audits, corrective actions, external audits and IMS documentation.  Addressed and actioned 400+ open improvement opportunities.  Rationalised and reduced certification spend by 75%.

Testimonial

“QualityIQ provides TSA Management excellent services, ensuring that our certified business systems help our project teams to manage, consult and partner with our clients to deliver projects of significance. John Mason is a wonderful addition to our team, ensuring that our systems continue to be improved and be effective for the provision of our services.”