Entry/Exit Meetings

Entry Meeting Every audit should start with one.  Why?  So that the scene, the scope, and the intents can be set.  Your auditor then explains the process, confirms the scope, describes reporting, categorisations of findings, confidentiality, and seeks clarification of reporting styles, lunch breaks, and report generation periods.  They might even give an overview of […]

Certification​

As a project manager who designs, implements and gets a quality management system certified, there are just way too many parameters to list and discuss when you should seek certification. The arbitrary milestones of December (for the calendar year KPI) and June (for the fiscal year KPI) leave me a little cold, especially when we […]

External certification auditors

In the bad old days last century, our learned auditing fraternity often took a supposedly very moral, very high ground, very technical, very inflexible attitude toward their task. Having achieved a modicum of extra knowledge in the field of quality management systems gave them, they thought, the right to run riot over the systems and […]