This year has seen a solid performance from Quality.com in undertaking our certification and other works required for recertification. This has been handled very well by the consultant.
Your consultant, George Jacob has great knowledge of the standards he has assisted us with and he has the ability to ensure when he is auditing/training/implementing information for the company - that he explains this well enough to the required persons that there is a clear understanding of what is happening, and what will happen next.