"I cannot speak highly enough of John Mason and his team. They are professional in their approach, and go above and beyond in the delivery of their high quality services."
Mr. John Mason has provided excellent service and guidance to All Pro over many years. Our business values the knowledge, support and service provided by qualityiq.com. Our employees have benefited greatly from their shared input into the development our quality management system and the guidance provide by qualityiq.com to attain ISO certification.
The collaborative effort across different departments was crucial, and our teams worked seamlessly to align with the certification requirements. Communication with John Finneran qualityiq.com.au was effective, and with his guidance proved invaluable throughout the process. While we faced challenges, such as working in uncharted territory, our organisation demonstrated resilience and problem-solving skills, ultimately overcoming these hurdles. The timelines set by qualityiq.com.au was reasonable, and our organisation efficiently met the established milestones.
We are extremely satisfied with the results of the certification process with quality.com.au ISO certification has not only validated our commitment to quality but has also significantly improved our internal processes. We appreciate the thoroughness of the certification process and the dedication of our team in ensuring compliance.
The certification has brought substantial value, not only in terms of meeting industry standards but also in improving our internal processes. We now place a stronger emphasis on continuous improvement, using the certification as a foundation for ongoing enhancements. It has opened new opportunities for our business, increased customer trust, and positioned us as a leader in our industry. We are committed to continuous improvement, and this certification provides a solid foundation for our ongoing efforts in maintaining and enhancing our quality management systems.
We've had a pleasant experience with the QualityIQ
team and have thoroughly enjoyed working with
James Allen.
I've worked closely with Quality Consultant, Jack Cranney, for over 2 years. He has provided outstanding guidance and support throughout our ISO certification process. Jack takes the time to thoroughly understand our business processes, tailoring recommendations to fit our needs, whilst ensuring compliance with ISO standards. Thanks to his diligence and professionalism, we achieved certification on schedule, positioning our business for greater operational excellence and trust with our clients.
Very professional and customer focused. Jane Eva is our consultant and we could not have asked for anyone better. She is always ready to assist even after hours. I would highly recommend any business to take Quality.com (now Quality IQ) onboard without hesitation. Given the professional staff and top notch service and training we could not have asked for anyone better.
George Jacob has always been a pillar of support for us and represents QualityIQ with the highest regard.
QualityIQ has been working with our organisation for over four years. I cannot recommend them enough for the work they do. QualityIQ has provided a very high level of quality service.
"Paul & John were extremely supportive during the initial conversations to supporting and executing the auditing process with the auditors. Paul's attentiveness to ensure the successful outcome achieved just goes to show how invested/committed he is in seeing the organisation he is supporting obtain certification whilst also giving good advice on the attack plan for long term management/ success."
“LCG were extremely impressed with John’s expertise and assistance in helping
“I look forward to the coming year where Ros Dare will undertake the administrative and auditing work while the famous Mr John Mason will provide and mentor me towards success. QualityIQ's ability to listen attentively, ask pertinent questions, and provide insightful suggestions greatly contributes to the success of our management systems. It is appreciated that your team is always available to address any questions or concerns promptly and effectively.”
“John is a great resource for us. I look forward to working with him to improve our QA going forward.
John made maintaining our ISO9001 certification easy and stress-free. He is a great resource and very knowledgeable- he worked with us patiently to ensure our audit ran smoothly and provided us with guidance and support the whole way through.”
“keep up the good work. As a long time client, we have always found QualityIQ to be extremely professional, diligent and thorough with their assistance and ongoing support. We would recommend their services to any company.”
“Jane is a very good consultant. Always ready to assist. Goes out of her way. The consulting firm is true to its name in delivering best customer service and results.”
“myQuality™Certifications is an amazing product. I think that the software is amazing! So easy to use and it manages the whole ISO system within the business. It cuts down so much unnecessary work.”
“Year on year a seamless Re certification. John Mason really knows his work. QualityIQ invaluable in driving and enabling the re certification of or QualityIQ. The team were very systematic”
“The Board of the SHBC were greatly impressed by the professionalism of QualityIQ in assisting the SHBC becoming the only Australian business chamber to certify for ISO 9001. The Board of the SHBC were greatly impressed by the thorough and professional process conducted by all the team at QualityIQ.”
“John Mason is a patient, professional expert and he was an absolute pleasure to work with. All our needs / questions / suggestions were met and expectations exceeded.”
“The one stop shop for quality. The quality certifications team is a great and seamless addition to our team.”
“myQuality™ Certifications was efficient and provided a high level service that has already allowed our business to grow and flourish. We would definitely recommend their services to colleagues and partners in achieving either certification goals.”
“Our business truly values the relationship we have established with QualityIQ and in particular with our consultant John Mason. John’s knowledge and expertise has guided our business to successfully achieve and maintain QualityIQ and Environmental certification since 2013. John has value added to our business by contributing to our continuous improvement and professional enhancement. John’s friendly manner is always well received. I have no hesitation in recommending QualityIQ as a first choice for businesses seeking ISO certifications.”
“We’ve found that QualityIQ and the consultant have been extremely efficient and effective in proving us clear direction with any updates surrounding ISO9001 for our QA system.”
“ECS would highly recommend the services an expertise of QualityIQ to all customers and potential customers for certification and consultancy to manage and implement Integrated Management System through to Certification. Jane Eva is an excellent representative of QualityIQ. She is always there when she not scheduled to work on our project to assist with any queries.”
“Great value, great experience. We really value the hands-on approach, particularly from John & Jane who have been amazing. We are so confident our business is going to improve tenfold from the many transformations that span across HAS, policies and procedures & data storage.”
“We are very pleased with the service provided by QualityIQ in getting our company ISO9001 certified. They have been very professional and accommodating throughout the whole process.”
“Year after year QualityIQ successfully assists TSA to maintain our Integrated Management System certification. Well done to the team for ensuring consistency of procedures and standardisation of reporting requirements. I look forward to continued years and years of high quality service.”
“The ability to ensure the compliance and operational status of our companies is vital to our organisation therefore the use of a support structure such as QualityIQ has been beneficial in governing the executive team control and ongoing operation of the business. The coordination of the program between QualityIQ and our two businesses has been seamless, providing the executive with the support to market our business as not only professional but also one that is compliance driven.”
“The team at QualityIQ have made our QA certification simple and easy! The process was straight forward and we felt very supported with any questions we had. We’d highly recommend them. We have found Ros a pleasure to deal with. The whole team at QualityIQ have made our QA certification simple and easy.”
“Jane has been exceptional this year with our inconveniences re COVID and working remotely with our team to maintain our systems.”
“The QualityIQ team has always been there to assist with all quality requirements for our business. We have successfully retained customers due to our HACCP and ISO9001/2016 QualityIQ Management Systems. We are very happy with the ongoing support we have received over the past few years. Thank you to John and the Team. John has always been there to answer any questions or deal with issues. We are very happy with his support over the past few years.”
“Excellent timely service. Our consultant – Jane Eva goes beyond her expectation to assist us. Highly recommend their services. Jane Eva is an excellent Consultant to work with. She assists me outside her working time for ECS.”
“Since we’ve engaged the services of QualityIQ to provide our internal compliance audits, they’ve always been up to date with any changes and always on time with scheduled visits and always happy to provide any support needed. Extremely happy with the service provided and especially our consultant John Finneran.”
“We are a small machine shop that has recently implemented the myQuality™ Certifications software system with great result. The structure of the system is practical and intuitive which simplified the development of our QualityIQ system and made it easy for all our employees to embrace and follow. The people at QualityIQ have provided us with sound and practical advise which has led to our implementation and certification of a comprehensive and professional ISO 9110 system on time and on budget. I am very happy with the outcome and will continue with their service going forward.”
“John and Ros are always a pleasure to work with and helped to demystify QualityIQ and Environment allowing us to achieve ISO9001 and ISO14001 certification.”
“Great service from John & Ros. We appreciate them for always being able to assist us with any questions we have.”
“John Mason is a wonderful addition to our team, ensuring that our systems continue to be improved and be effective for the provision of our services (and no he didn’t bribe me to write that!). QualityIQ provides TSA Management excellent services, ensuring that our certified business systems help our project teams to manage, consult and partner with our clients to deliver projects of significance.”
“Keep up the good works and Support. QualityIQ has been there for us from the start and all ways on hand.”
“Our two companies have had an excellent association over a number of years now, the outcomes providing both of our companies to have an additional edge over many of our competitors. Our client base enjoy the fact that our companies have an external compliance qualification that gives then piece of mind in our management of their assets. The service is excellent and valuable to our companies.”
“I want to express gratitude on behalf of all of us at TeleResources Engineering to QualityIQ and particularly Phil Cranney for his assistance and guidance in our effort to obtain ISO certification in a professional and timely manner. I can confidently recommend their high QualityIQ & professional work.”
“The Quality IQ system was introduced and implemented in our business close to 3 years ago. In that time we have introduced new policies and procedures that are benefitting our business now and for the future as we grow and expand. With the excellent ongoing support from Jane and the team at Quality we are looking forward to our future growth. Jane has been working with us from day 1 and has been excellent in guiding us through the introduction of the Quality system to our business, right up to our recent certification which is close to 3 years. Always very helpful and nothing has been a problem.”
“Since dealing with QualityIQ I found them to be very supportive, informative and very clear, the line of communication are always open and any issues, if any are promptly answered and dealt with.“
“We have been with QualityIQ for 3 years now and the product, support and expertise is very good. We are sure that winning some of the tenders we have won was partially because of our management system in particular Quality.”
“Excellent customer service. Jane Eva is one of the best consultants and her service delivery is beyond expectation. She is always available to us to assist whenever we are in doubt.”
“Extremely happy with the service provided by John Mason. We are confident on his expertise when it comes to QualityIQ systems, his professionalism and accuracy are second to none. “
“The Board of the SHBC were greatly impressed by the professionalism of QualityIQ in assisting the SHBC becoming the only Australian business chamber to certify for ISO 9001 and by the thorough and professional process conducted by all the team at QualityIQ.”
“As a small company with few administration people available the support and service provided by QualityIQ suits our purposes greatly. We are assisted through the processes routinely and are provided with an on call support system that matches our requirements. The pleasing outcome for our company is that we can proudly promote and display that we are ‘QMS compliant’ which is a determiner by clients in seeking professional services in our area of security servicing.”
“Accreditation made very clear and direct.”
“The system is user friendly and if you maintain it and have all employees using it you reduce rework and you are always using the latest version of documents.”
“Excellent professional approach to design , implementation and ready for audit system. Jane has been an excellent consultant to deal with. She is very professional and always available to assist whenever I am in doubt. She has transferred and trained me on managing the IMS for our company.”
“Our companies, Coastcom Security P/L & Chartercom Security P/L, are both QMS compliant through QualityIQ. We have found that the online method of support to be friendly and usable for our size and employee/management commitment.”
“Phil Cranney has been most obliging and helpful in ensuring that we meet our compliance requirements. He understands our business and what we need to do to ensure that we maintain our system accordingly.”
“We were reluctant ISO 9001 people fearing that paperwork and procedures would stifle our ability to get things done. This was not the case and it forced us to make improvements to our existing systems that we are very happy with. The QualityIQ system is a nice piece of infrastructure we can use to manage change. Thanks QualityIQ“
“Any certification process has the potential to be stressful and unpleasant. QualityIQ supported us through the entire stage from start to finish with a successful outcome.”
“Very professional and timely approach. Jane is very helpful even outside the project time for assistance.”
“QualityIQ has been providing us their professional advice for many years and our quality of business today was derived by the good quality system managed by the QCA.”
“QualityIQ makes the whole process easy and streamlined but effective. Our certification went through successfully thanks to their help.”
“QualityIQ has been extremely helpful in supporting TSA Management continue with a certified Integrated Management System. I feel confident that our processes and procedures are constantly being improved and updated in full alignment with the Standards. We have observed that QualityIQ’s interest in our company is reflected in the ongoing communication to our staff, and ultimate benefit on our projects.”
“QualityIQ is vital to my business and its growth. Up until we engaged QualityIQ our approach to maintaining accreditation and to our audits was pretty much ad hoc and responsive.In truth we spent a lot of time in the lead up to an audit running around hoping to ensure everything was in order. Now that we have engaged QualityIQ they make sure that we are audit ready at any time and do everything for us. We now control the process which is a great feeling.”
“John, I want to thank you for getting us painlessly through the quality audit again. It is great to have a consultant like Jane as part of our team – that’s how we think of her.
It is important to have someone with expertise and experience in our industry but it is equally important to have someone who is commercial and empathetic and fits in with our business, Jane certainly fits that bill. We look forward to continuing our long and fruitful relationship.”
“John, I have to be honest with you I was somewhat sceptical when I started to complete your online estimate form.
But when your estimate came back to me and I spoke to you I found I could be saving almost 50% on the cost of certification alone, I couldn’t believe it and the fact that QualityIQ offered a far superior service was the icing on the cake. Thank you.”
“I came to QualityIQ because my previous consultant simply set my quality framework up and got my business accredited. I was then left to maintain my accreditation and prepare for my annual audit. It was a nightmare and an area where I had no knowledge.
Audit preparation cost me time, money and sleep and my previous provider had moved on so was no help. I checked with others who recommended QualityIQ and I am delighted to have made the change. Not only have I saved money but I also sleep better.”
“John, I want to thank you for getting us painlessly through the quality audit again. It is great to have a consultant like Jane as part of our team – that’s how we think of her.
It is important to have someone with expertise and experience in our industry but it is equally important to have someone who is commercial and empathetic and fits in with our business, Jane certainly fits that bill. We look forward to continuing our long and fruitful relationship.”
“I am very pleased with the way our quality certification project was delivered. The requirements were clearly specified and has assisted us in delivering what is required for us to achieve our certification.
The professionalism and excellent support by QualityIQ has made the certification process less daunting and has made it to a more pleasant experience. Thank You!!”
End of content
No more pages to load
“I cannot speak highly enough of John Mason and his team. They are professional in their approach, and go above and beyond in the delivery of their high quality services.”
Mr. John Mason has provided excellent service and guidance to All Pro over many years. Our business values the knowledge, support and service provided by qualityiq.com. Our employees have benefited greatly from their shared input into the development our quality management system and the guidance provide by qualityiq.com to attain ISO certification.
The collaborative effort across different departments was crucial, and our teams worked seamlessly to align with the certification requirements. Communication with John Finneran qualityiq.com.au was effective, and with his guidance proved invaluable throughout the process. While we faced challenges, such as working in uncharted territory, our organisation demonstrated resilience and problem-solving skills, ultimately overcoming these hurdles. The timelines set by qualityiq.com.au was reasonable, and our organisation efficiently met the established milestones.
We are extremely satisfied with the results of the certification process with quality.com.au ISO certification has not only validated our commitment to quality but has also significantly improved our internal processes. We appreciate the thoroughness of the certification process and the dedication of our team in ensuring compliance.
The certification has brought substantial value, not only in terms of meeting industry standards but also in improving our internal processes. We now place a stronger emphasis on continuous improvement, using the certification as a foundation for ongoing enhancements. It has opened new opportunities for our business, increased customer trust, and positioned us as a leader in our industry. We are committed to continuous improvement, and this certification provides a solid foundation for our ongoing efforts in maintaining and enhancing our quality management systems.
We’ve had a pleasant experience with the QualityIQ
team and have thoroughly enjoyed working with
James Allen.
I’ve worked closely with Quality Consultant, Jack Cranney, for over 2 years. He has provided outstanding guidance and support throughout our ISO certification process. Jack takes the time to thoroughly understand our business processes, tailoring recommendations to fit our needs, whilst ensuring compliance with ISO standards. Thanks to his diligence and professionalism, we achieved certification on schedule, positioning our business for greater operational excellence and trust with our clients.
Very professional and customer focused. Jane Eva is our consultant and we could not have asked for anyone better. She is always ready to assist even after hours. I would highly recommend any business to take Quality.com (now Quality IQ) onboard without hesitation. Given the professional staff and top notch service and training we could not have asked for anyone better.
George Jacob has always been a pillar of support for us and represents QualityIQ with the highest regard.
QualityIQ has been working with our organisation for over four years. I cannot recommend them enough for the work they do. QualityIQ has provided a very high level of quality service.
“Paul & John were extremely supportive during the initial conversations to supporting and executing the auditing process with the auditors. Paul’s attentiveness to ensure the successful outcome achieved just goes to show how invested/committed he is in seeing the organisation he is supporting obtain certification whilst also giving good advice on the attack plan for long term management/ success.”
“LCG were extremely impressed with John’s expertise and assistance in helping
“I look forward to the coming year where Ros Dare will undertake the administrative and auditing work while the famous Mr John Mason will provide and mentor me towards success. QualityIQ’s ability to listen attentively, ask pertinent questions, and provide insightful suggestions greatly contributes to the success of our management systems. It is appreciated that your team is always available to address any questions or concerns promptly and effectively.”
“John is a great resource for us. I look forward to working with him to improve our QA going forward.
John made maintaining our ISO9001 certification easy and stress-free. He is a great resource and very knowledgeable- he worked with us patiently to ensure our audit ran smoothly and provided us with guidance and support the whole way through.”
“keep up the good work. As a long time client, we have always found QualityIQ to be extremely professional, diligent and thorough with their assistance and ongoing support. We would recommend their services to any company.”
“Jane is a very good consultant. Always ready to assist. Goes out of her way. The consulting firm is true to its name in delivering best customer service and results.”
“myQuality™Certifications is an amazing product. I think that the software is amazing! So easy to use and it manages the whole ISO system within the business. It cuts down so much unnecessary work.”
“Year on year a seamless Re certification. John Mason really knows his work. QualityIQ invaluable in driving and enabling the re certification of or QualityIQ. The team were very systematic”
“The Board of the SHBC were greatly impressed by the professionalism of QualityIQ in assisting the SHBC becoming the only Australian business chamber to certify for ISO 9001. The Board of the SHBC were greatly impressed by the thorough and professional process conducted by all the team at QualityIQ.”
“John Mason is a patient, professional expert and he was an absolute pleasure to work with. All our needs / questions / suggestions were met and expectations exceeded.”
“The one stop shop for quality. The quality certifications team is a great and seamless addition to our team.”
“myQuality™ Certifications was efficient and provided a high level service that has already allowed our business to grow and flourish. We would definitely recommend their services to colleagues and partners in achieving either certification goals.”
“Our business truly values the relationship we have established with QualityIQ and in particular with our consultant John Mason. John’s knowledge and expertise has guided our business to successfully achieve and maintain QualityIQ and Environmental certification since 2013. John has value added to our business by contributing to our continuous improvement and professional enhancement. John’s friendly manner is always well received. I have no hesitation in recommending QualityIQ as a first choice for businesses seeking ISO certifications.”
“We’ve found that QualityIQ and the consultant have been extremely efficient and effective in proving us clear direction with any updates surrounding ISO9001 for our QA system.”
“ECS would highly recommend the services an expertise of QualityIQ to all customers and potential customers for certification and consultancy to manage and implement Integrated Management System through to Certification. Jane Eva is an excellent representative of QualityIQ. She is always there when she not scheduled to work on our project to assist with any queries.”
“Great value, great experience. We really value the hands-on approach, particularly from John & Jane who have been amazing. We are so confident our business is going to improve tenfold from the many transformations that span across HAS, policies and procedures & data storage.”
“We are very pleased with the service provided by QualityIQ in getting our company ISO9001 certified. They have been very professional and accommodating throughout the whole process.”
“Year after year QualityIQ successfully assists TSA to maintain our Integrated Management System certification. Well done to the team for ensuring consistency of procedures and standardisation of reporting requirements. I look forward to continued years and years of high quality service.”
“The ability to ensure the compliance and operational status of our companies is vital to our organisation therefore the use of a support structure such as QualityIQ has been beneficial in governing the executive team control and ongoing operation of the business. The coordination of the program between QualityIQ and our two businesses has been seamless, providing the executive with the support to market our business as not only professional but also one that is compliance driven.”
“The team at QualityIQ have made our QA certification simple and easy! The process was straight forward and we felt very supported with any questions we had. We’d highly recommend them. We have found Ros a pleasure to deal with. The whole team at QualityIQ have made our QA certification simple and easy.”
“Jane has been exceptional this year with our inconveniences re COVID and working remotely with our team to maintain our systems.”
“The QualityIQ team has always been there to assist with all quality requirements for our business. We have successfully retained customers due to our HACCP and ISO9001/2016 QualityIQ Management Systems. We are very happy with the ongoing support we have received over the past few years. Thank you to John and the Team. John has always been there to answer any questions or deal with issues. We are very happy with his support over the past few years.”
“Excellent timely service. Our consultant – Jane Eva goes beyond her expectation to assist us. Highly recommend their services. Jane Eva is an excellent Consultant to work with. She assists me outside her working time for ECS.”
“Since we’ve engaged the services of QualityIQ to provide our internal compliance audits, they’ve always been up to date with any changes and always on time with scheduled visits and always happy to provide any support needed. Extremely happy with the service provided and especially our consultant John Finneran.”
“We are a small machine shop that has recently implemented the myQuality™ Certifications software system with great result. The structure of the system is practical and intuitive which simplified the development of our QualityIQ system and made it easy for all our employees to embrace and follow. The people at QualityIQ have provided us with sound and practical advise which has led to our implementation and certification of a comprehensive and professional ISO 9110 system on time and on budget. I am very happy with the outcome and will continue with their service going forward.”
“John and Ros are always a pleasure to work with and helped to demystify QualityIQ and Environment allowing us to achieve ISO9001 and ISO14001 certification.”
“Great service from John & Ros. We appreciate them for always being able to assist us with any questions we have.”
“John Mason is a wonderful addition to our team, ensuring that our systems continue to be improved and be effective for the provision of our services (and no he didn’t bribe me to write that!). QualityIQ provides TSA Management excellent services, ensuring that our certified business systems help our project teams to manage, consult and partner with our clients to deliver projects of significance.”
“Keep up the good works and Support. QualityIQ has been there for us from the start and all ways on hand.”
“Our two companies have had an excellent association over a number of years now, the outcomes providing both of our companies to have an additional edge over many of our competitors. Our client base enjoy the fact that our companies have an external compliance qualification that gives then piece of mind in our management of their assets. The service is excellent and valuable to our companies.”
“I want to express gratitude on behalf of all of us at TeleResources Engineering to QualityIQ and particularly Phil Cranney for his assistance and guidance in our effort to obtain ISO certification in a professional and timely manner. I can confidently recommend their high QualityIQ & professional work.”
“The Quality IQ system was introduced and implemented in our business close to 3 years ago. In that time we have introduced new policies and procedures that are benefitting our business now and for the future as we grow and expand. With the excellent ongoing support from Jane and the team at Quality we are looking forward to our future growth. Jane has been working with us from day 1 and has been excellent in guiding us through the introduction of the Quality system to our business, right up to our recent certification which is close to 3 years. Always very helpful and nothing has been a problem.”
“Since dealing with QualityIQ I found them to be very supportive, informative and very clear, the line of communication are always open and any issues, if any are promptly answered and dealt with.“
“We have been with QualityIQ for 3 years now and the product, support and expertise is very good. We are sure that winning some of the tenders we have won was partially because of our management system in particular Quality.”
“Excellent customer service. Jane Eva is one of the best consultants and her service delivery is beyond expectation. She is always available to us to assist whenever we are in doubt.”
“Extremely happy with the service provided by John Mason. We are confident on his expertise when it comes to QualityIQ systems, his professionalism and accuracy are second to none. “
“The Board of the SHBC were greatly impressed by the professionalism of QualityIQ in assisting the SHBC becoming the only Australian business chamber to certify for ISO 9001 and by the thorough and professional process conducted by all the team at QualityIQ.”
“As a small company with few administration people available the support and service provided by QualityIQ suits our purposes greatly. We are assisted through the processes routinely and are provided with an on call support system that matches our requirements. The pleasing outcome for our company is that we can proudly promote and display that we are ‘QMS compliant’ which is a determiner by clients in seeking professional services in our area of security servicing.”
“Accreditation made very clear and direct.”
“The system is user friendly and if you maintain it and have all employees using it you reduce rework and you are always using the latest version of documents.”
“Excellent professional approach to design , implementation and ready for audit system. Jane has been an excellent consultant to deal with. She is very professional and always available to assist whenever I am in doubt. She has transferred and trained me on managing the IMS for our company.”
“Our companies, Coastcom Security P/L & Chartercom Security P/L, are both QMS compliant through QualityIQ. We have found that the online method of support to be friendly and usable for our size and employee/management commitment.”
“Phil Cranney has been most obliging and helpful in ensuring that we meet our compliance requirements. He understands our business and what we need to do to ensure that we maintain our system accordingly.”
“We were reluctant ISO 9001 people fearing that paperwork and procedures would stifle our ability to get things done. This was not the case and it forced us to make improvements to our existing systems that we are very happy with. The QualityIQ system is a nice piece of infrastructure we can use to manage change. Thanks QualityIQ“
“Any certification process has the potential to be stressful and unpleasant. QualityIQ supported us through the entire stage from start to finish with a successful outcome.”
“Very professional and timely approach. Jane is very helpful even outside the project time for assistance.”
“QualityIQ has been providing us their professional advice for many years and our quality of business today was derived by the good quality system managed by the QCA.”
“QualityIQ makes the whole process easy and streamlined but effective. Our certification went through successfully thanks to their help.”
“QualityIQ has been extremely helpful in supporting TSA Management continue with a certified Integrated Management System. I feel confident that our processes and procedures are constantly being improved and updated in full alignment with the Standards. We have observed that QualityIQ’s interest in our company is reflected in the ongoing communication to our staff, and ultimate benefit on our projects.”
“QualityIQ is vital to my business and its growth. Up until we engaged QualityIQ our approach to maintaining accreditation and to our audits was pretty much ad hoc and responsive.In truth we spent a lot of time in the lead up to an audit running around hoping to ensure everything was in order. Now that we have engaged QualityIQ they make sure that we are audit ready at any time and do everything for us. We now control the process which is a great feeling.”
“John, I want to thank you for getting us painlessly through the quality audit again. It is great to have a consultant like Jane as part of our team – that’s how we think of her.
It is important to have someone with expertise and experience in our industry but it is equally important to have someone who is commercial and empathetic and fits in with our business, Jane certainly fits that bill. We look forward to continuing our long and fruitful relationship.”
“John, I have to be honest with you I was somewhat sceptical when I started to complete your online estimate form.
But when your estimate came back to me and I spoke to you I found I could be saving almost 50% on the cost of certification alone, I couldn’t believe it and the fact that QualityIQ offered a far superior service was the icing on the cake. Thank you.”
“I came to QualityIQ because my previous consultant simply set my quality framework up and got my business accredited. I was then left to maintain my accreditation and prepare for my annual audit. It was a nightmare and an area where I had no knowledge.
Audit preparation cost me time, money and sleep and my previous provider had moved on so was no help. I checked with others who recommended QualityIQ and I am delighted to have made the change. Not only have I saved money but I also sleep better.”
“John, I want to thank you for getting us painlessly through the quality audit again. It is great to have a consultant like Jane as part of our team – that’s how we think of her.
It is important to have someone with expertise and experience in our industry but it is equally important to have someone who is commercial and empathetic and fits in with our business, Jane certainly fits that bill. We look forward to continuing our long and fruitful relationship.”
“I am very pleased with the way our quality certification project was delivered. The requirements were clearly specified and has assisted us in delivering what is required for us to achieve our certification.
The professionalism and excellent support by QualityIQ has made the certification process less daunting and has made it to a more pleasant experience. Thank You!!”
End of content
No more pages to load
“I cannot speak highly enough of John Mason and his team. They are professional in their approach, and go above and beyond in the delivery of their high quality services.”
Mr. John Mason has provided excellent service and guidance to All Pro over many years. Our business values the knowledge, support and service provided by qualityiq.com. Our employees have benefited greatly from their shared input into the development our quality management system and the guidance provide by qualityiq.com to attain ISO certification.
The collaborative effort across different departments was crucial, and our teams worked seamlessly to align with the certification requirements. Communication with John Finneran qualityiq.com.au was effective, and with his guidance proved invaluable throughout the process. While we faced challenges, such as working in uncharted territory, our organisation demonstrated resilience and problem-solving skills, ultimately overcoming these hurdles. The timelines set by qualityiq.com.au was reasonable, and our organisation efficiently met the established milestones.
We are extremely satisfied with the results of the certification process with quality.com.au ISO certification has not only validated our commitment to quality but has also significantly improved our internal processes. We appreciate the thoroughness of the certification process and the dedication of our team in ensuring compliance.
The certification has brought substantial value, not only in terms of meeting industry standards but also in improving our internal processes. We now place a stronger emphasis on continuous improvement, using the certification as a foundation for ongoing enhancements. It has opened new opportunities for our business, increased customer trust, and positioned us as a leader in our industry. We are committed to continuous improvement, and this certification provides a solid foundation for our ongoing efforts in maintaining and enhancing our quality management systems.
We’ve had a pleasant experience with the QualityIQ
team and have thoroughly enjoyed working with
James Allen.
I’ve worked closely with Quality Consultant, Jack Cranney, for over 2 years. He has provided outstanding guidance and support throughout our ISO certification process. Jack takes the time to thoroughly understand our business processes, tailoring recommendations to fit our needs, whilst ensuring compliance with ISO standards. Thanks to his diligence and professionalism, we achieved certification on schedule, positioning our business for greater operational excellence and trust with our clients.
Very professional and customer focused. Jane Eva is our consultant and we could not have asked for anyone better. She is always ready to assist even after hours. I would highly recommend any business to take Quality.com (now Quality IQ) onboard without hesitation. Given the professional staff and top notch service and training we could not have asked for anyone better.
George Jacob has always been a pillar of support for us and represents QualityIQ with the highest regard.
QualityIQ has been working with our organisation for over four years. I cannot recommend them enough for the work they do. QualityIQ has provided a very high level of quality service.
“Paul & John were extremely supportive during the initial conversations to supporting and executing the auditing process with the auditors. Paul’s attentiveness to ensure the successful outcome achieved just goes to show how invested/committed he is in seeing the organisation he is supporting obtain certification whilst also giving good advice on the attack plan for long term management/ success.”
“LCG were extremely impressed with John’s expertise and assistance in helping
“I look forward to the coming year where Ros Dare will undertake the administrative and auditing work while the famous Mr John Mason will provide and mentor me towards success. QualityIQ’s ability to listen attentively, ask pertinent questions, and provide insightful suggestions greatly contributes to the success of our management systems. It is appreciated that your team is always available to address any questions or concerns promptly and effectively.”
“John is a great resource for us. I look forward to working with him to improve our QA going forward.
John made maintaining our ISO9001 certification easy and stress-free. He is a great resource and very knowledgeable- he worked with us patiently to ensure our audit ran smoothly and provided us with guidance and support the whole way through.”
“keep up the good work. As a long time client, we have always found QualityIQ to be extremely professional, diligent and thorough with their assistance and ongoing support. We would recommend their services to any company.”
“Jane is a very good consultant. Always ready to assist. Goes out of her way. The consulting firm is true to its name in delivering best customer service and results.”
“myQuality™Certifications is an amazing product. I think that the software is amazing! So easy to use and it manages the whole ISO system within the business. It cuts down so much unnecessary work.”
“Year on year a seamless Re certification. John Mason really knows his work. QualityIQ invaluable in driving and enabling the re certification of or QualityIQ. The team were very systematic”
“The Board of the SHBC were greatly impressed by the professionalism of QualityIQ in assisting the SHBC becoming the only Australian business chamber to certify for ISO 9001. The Board of the SHBC were greatly impressed by the thorough and professional process conducted by all the team at QualityIQ.”
“John Mason is a patient, professional expert and he was an absolute pleasure to work with. All our needs / questions / suggestions were met and expectations exceeded.”
“The one stop shop for quality. The quality certifications team is a great and seamless addition to our team.”
“myQuality™ Certifications was efficient and provided a high level service that has already allowed our business to grow and flourish. We would definitely recommend their services to colleagues and partners in achieving either certification goals.”
“Our business truly values the relationship we have established with QualityIQ and in particular with our consultant John Mason. John’s knowledge and expertise has guided our business to successfully achieve and maintain QualityIQ and Environmental certification since 2013. John has value added to our business by contributing to our continuous improvement and professional enhancement. John’s friendly manner is always well received. I have no hesitation in recommending QualityIQ as a first choice for businesses seeking ISO certifications.”
“We’ve found that QualityIQ and the consultant have been extremely efficient and effective in proving us clear direction with any updates surrounding ISO9001 for our QA system.”
“ECS would highly recommend the services an expertise of QualityIQ to all customers and potential customers for certification and consultancy to manage and implement Integrated Management System through to Certification. Jane Eva is an excellent representative of QualityIQ. She is always there when she not scheduled to work on our project to assist with any queries.”
“Great value, great experience. We really value the hands-on approach, particularly from John & Jane who have been amazing. We are so confident our business is going to improve tenfold from the many transformations that span across HAS, policies and procedures & data storage.”
“We are very pleased with the service provided by QualityIQ in getting our company ISO9001 certified. They have been very professional and accommodating throughout the whole process.”
“Year after year QualityIQ successfully assists TSA to maintain our Integrated Management System certification. Well done to the team for ensuring consistency of procedures and standardisation of reporting requirements. I look forward to continued years and years of high quality service.”
“The ability to ensure the compliance and operational status of our companies is vital to our organisation therefore the use of a support structure such as QualityIQ has been beneficial in governing the executive team control and ongoing operation of the business. The coordination of the program between QualityIQ and our two businesses has been seamless, providing the executive with the support to market our business as not only professional but also one that is compliance driven.”
“The team at QualityIQ have made our QA certification simple and easy! The process was straight forward and we felt very supported with any questions we had. We’d highly recommend them. We have found Ros a pleasure to deal with. The whole team at QualityIQ have made our QA certification simple and easy.”
“Jane has been exceptional this year with our inconveniences re COVID and working remotely with our team to maintain our systems.”
“The QualityIQ team has always been there to assist with all quality requirements for our business. We have successfully retained customers due to our HACCP and ISO9001/2016 QualityIQ Management Systems. We are very happy with the ongoing support we have received over the past few years. Thank you to John and the Team. John has always been there to answer any questions or deal with issues. We are very happy with his support over the past few years.”
“Excellent timely service. Our consultant – Jane Eva goes beyond her expectation to assist us. Highly recommend their services. Jane Eva is an excellent Consultant to work with. She assists me outside her working time for ECS.”
“Since we’ve engaged the services of QualityIQ to provide our internal compliance audits, they’ve always been up to date with any changes and always on time with scheduled visits and always happy to provide any support needed. Extremely happy with the service provided and especially our consultant John Finneran.”
“We are a small machine shop that has recently implemented the myQuality™ Certifications software system with great result. The structure of the system is practical and intuitive which simplified the development of our QualityIQ system and made it easy for all our employees to embrace and follow. The people at QualityIQ have provided us with sound and practical advise which has led to our implementation and certification of a comprehensive and professional ISO 9110 system on time and on budget. I am very happy with the outcome and will continue with their service going forward.”
“John and Ros are always a pleasure to work with and helped to demystify QualityIQ and Environment allowing us to achieve ISO9001 and ISO14001 certification.”
“Great service from John & Ros. We appreciate them for always being able to assist us with any questions we have.”
“John Mason is a wonderful addition to our team, ensuring that our systems continue to be improved and be effective for the provision of our services (and no he didn’t bribe me to write that!). QualityIQ provides TSA Management excellent services, ensuring that our certified business systems help our project teams to manage, consult and partner with our clients to deliver projects of significance.”
“Keep up the good works and Support. QualityIQ has been there for us from the start and all ways on hand.”
“Our two companies have had an excellent association over a number of years now, the outcomes providing both of our companies to have an additional edge over many of our competitors. Our client base enjoy the fact that our companies have an external compliance qualification that gives then piece of mind in our management of their assets. The service is excellent and valuable to our companies.”
“I want to express gratitude on behalf of all of us at TeleResources Engineering to QualityIQ and particularly Phil Cranney for his assistance and guidance in our effort to obtain ISO certification in a professional and timely manner. I can confidently recommend their high QualityIQ & professional work.”
“The Quality IQ system was introduced and implemented in our business close to 3 years ago. In that time we have introduced new policies and procedures that are benefitting our business now and for the future as we grow and expand. With the excellent ongoing support from Jane and the team at Quality we are looking forward to our future growth. Jane has been working with us from day 1 and has been excellent in guiding us through the introduction of the Quality system to our business, right up to our recent certification which is close to 3 years. Always very helpful and nothing has been a problem.”
“Since dealing with QualityIQ I found them to be very supportive, informative and very clear, the line of communication are always open and any issues, if any are promptly answered and dealt with.“
“We have been with QualityIQ for 3 years now and the product, support and expertise is very good. We are sure that winning some of the tenders we have won was partially because of our management system in particular Quality.”
“Excellent customer service. Jane Eva is one of the best consultants and her service delivery is beyond expectation. She is always available to us to assist whenever we are in doubt.”
“Extremely happy with the service provided by John Mason. We are confident on his expertise when it comes to QualityIQ systems, his professionalism and accuracy are second to none. “
“The Board of the SHBC were greatly impressed by the professionalism of QualityIQ in assisting the SHBC becoming the only Australian business chamber to certify for ISO 9001 and by the thorough and professional process conducted by all the team at QualityIQ.”
“As a small company with few administration people available the support and service provided by QualityIQ suits our purposes greatly. We are assisted through the processes routinely and are provided with an on call support system that matches our requirements. The pleasing outcome for our company is that we can proudly promote and display that we are ‘QMS compliant’ which is a determiner by clients in seeking professional services in our area of security servicing.”
“Accreditation made very clear and direct.”
“The system is user friendly and if you maintain it and have all employees using it you reduce rework and you are always using the latest version of documents.”
“Excellent professional approach to design , implementation and ready for audit system. Jane has been an excellent consultant to deal with. She is very professional and always available to assist whenever I am in doubt. She has transferred and trained me on managing the IMS for our company.”
“Our companies, Coastcom Security P/L & Chartercom Security P/L, are both QMS compliant through QualityIQ. We have found that the online method of support to be friendly and usable for our size and employee/management commitment.”
“Phil Cranney has been most obliging and helpful in ensuring that we meet our compliance requirements. He understands our business and what we need to do to ensure that we maintain our system accordingly.”
“We were reluctant ISO 9001 people fearing that paperwork and procedures would stifle our ability to get things done. This was not the case and it forced us to make improvements to our existing systems that we are very happy with. The QualityIQ system is a nice piece of infrastructure we can use to manage change. Thanks QualityIQ“
“Any certification process has the potential to be stressful and unpleasant. QualityIQ supported us through the entire stage from start to finish with a successful outcome.”
“Very professional and timely approach. Jane is very helpful even outside the project time for assistance.”
“QualityIQ has been providing us their professional advice for many years and our quality of business today was derived by the good quality system managed by the QCA.”
“QualityIQ makes the whole process easy and streamlined but effective. Our certification went through successfully thanks to their help.”
“QualityIQ has been extremely helpful in supporting TSA Management continue with a certified Integrated Management System. I feel confident that our processes and procedures are constantly being improved and updated in full alignment with the Standards. We have observed that QualityIQ’s interest in our company is reflected in the ongoing communication to our staff, and ultimate benefit on our projects.”
“QualityIQ is vital to my business and its growth. Up until we engaged QualityIQ our approach to maintaining accreditation and to our audits was pretty much ad hoc and responsive.In truth we spent a lot of time in the lead up to an audit running around hoping to ensure everything was in order. Now that we have engaged QualityIQ they make sure that we are audit ready at any time and do everything for us. We now control the process which is a great feeling.”
“John, I want to thank you for getting us painlessly through the quality audit again. It is great to have a consultant like Jane as part of our team – that’s how we think of her.
It is important to have someone with expertise and experience in our industry but it is equally important to have someone who is commercial and empathetic and fits in with our business, Jane certainly fits that bill. We look forward to continuing our long and fruitful relationship.”
“John, I have to be honest with you I was somewhat sceptical when I started to complete your online estimate form.
But when your estimate came back to me and I spoke to you I found I could be saving almost 50% on the cost of certification alone, I couldn’t believe it and the fact that QualityIQ offered a far superior service was the icing on the cake. Thank you.”
“I came to QualityIQ because my previous consultant simply set my quality framework up and got my business accredited. I was then left to maintain my accreditation and prepare for my annual audit. It was a nightmare and an area where I had no knowledge.
Audit preparation cost me time, money and sleep and my previous provider had moved on so was no help. I checked with others who recommended QualityIQ and I am delighted to have made the change. Not only have I saved money but I also sleep better.”
“John, I want to thank you for getting us painlessly through the quality audit again. It is great to have a consultant like Jane as part of our team – that’s how we think of her.
It is important to have someone with expertise and experience in our industry but it is equally important to have someone who is commercial and empathetic and fits in with our business, Jane certainly fits that bill. We look forward to continuing our long and fruitful relationship.”
“I am very pleased with the way our quality certification project was delivered. The requirements were clearly specified and has assisted us in delivering what is required for us to achieve our certification.
The professionalism and excellent support by QualityIQ has made the certification process less daunting and has made it to a more pleasant experience. Thank You!!”
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